Voco vs Hiring a Receptionist: The Math for Small Contractor Businesses

Can a $249/month AI replace a $3,500/month full-time hire? Here is the comparison.

Feature	Voco	Hired Receptionist
Available 24/7 including nights and weekends	Supported	Not supported
Answers calls in under 1 second	Supported	Not supported
No sick days, vacations, or training time	Supported	Not supported
Books appointments into your calendar automatically	Supported	Not supported
Detects and triages emergencies	Supported	Supported
Handles unlimited concurrent calls	Supported	Not supported
Speaks fluent English and Spanish	Supported	Not supported
Costs under $250 per month	Supported	Not supported
Can handle in-person office tasks	Not supported	Supported
Provides personal relationship with callers	Not supported	Supported

Why solo contractors and small shops choose Voco over hiring

A full-time receptionist costs $3,000-4,500/month in salary alone — before benefits, payroll taxes, and training time. They work 8 hours a day, 5 days a week, and can only handle one call at a time. Voco costs $249/month, works 24/7, handles unlimited simultaneous calls, and never calls in sick. For contractors doing under $500K in annual revenue, Voco delivers better call coverage at 1/15th the cost of a human hire.

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